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Payment Options

Accepted Payment Types

Credit Cards
TFS accepts all major credit cards:
MasterCard
Visa
American Express
Discover Card
Debit Cards

PayPal
We also accept PayPal, money orders and personal checks.

NOTE: Personal checks and echecks sent via PayPal may take up to 10 days to clear once received. We cannot post out your order until your payment has cleared.

Checks and Money Orders For payment via check or money order, please contact us to coordinate the money order⁄check payment option.

Payment Issues

Issues with An Order Incorrect payment, partial payment, any preorder item not in stock on the order when placed, requests to hold or change the order by customer request, potential fraud flagged by our processor, issues or shortages with a product on the order, as well as other common reasons causing an order to not be processed smoothly will result in an order shipping out within 1 business day. Newly received items may take up to 2 days of additional processing.

Shipping Address Verification
If your address does not match USPS’s shipping database, and TFS must verify the address, this can cause a delay. In this case, your order will not be eligible for same-day shipping.

Check, Money Order or Echeck
Once payment is received and cleared, all orders will ship out within 1 business day.

Stack Payments

A credit card must be on file to start your stack. TFS accepts all major credit cards and PayPal for stack order payments.

All in-stock stack items will be charged the same day they are added to your stack. Preorder items will be charged once they are in stock in the TFS warehouse. Preorders cannot be prepaid if they are in your stack. Log in to Stack Manager from My Source and select any combination of in-stock items. Then, have them ship out by generating an in-stock order.

PayPal

Because Toygeek must manually verify PayPal payments, orders paid with PayPal will usually ship out within 1 business 

First Time International Customers:

Due to fraud protection, Toygeek requires that all first time International orders must pay via PayPal. Once your order is submitted our team will reach out to you with additional information on completing your order. 

Stack Policies

 
Payment Methods

A credit card must be on file to start your stack. Toygeek accepts all major credit cards and PayPal for stack order payments.

All in-stock stack items will be charged the same day they are added to your stack. Preorder items will be charged once they are in stock in the Toygeek warehouse. Preorders cannot be prepaid if they are in your stack. Log in to Stack Manager from My Source and select any combination of in-stock items. Then, have them ship out by generating an in-stock order.

Cancelling Preorder Stacks

Preorder items in your stack can be canceled at any time. Log in to Stack Manager in My Source and select the preorder items you would like to cance

Declined & Non-Payments

In the event of a declined payment, in-stock items in your stack cannot be canceled and must be paid for within 10 days of being added to your stack or 10 days from their in stock date in our warehouse. In the event of an unpaid PayPal invoice within 3 business days, the credit card on file will be charged. Stacked items that are paid for will be held for 180 days. After 180 days, an order will be automatically generated and shipped out. We will send you a reminder before we ship.

Product Delays

Be aware of product delays, as manufacturer's delays are very common. If you are waiting for one item in your stack to come instock to ship everything out, keep this in mind!

Product Releases

Check product release dates frequently, as they often change. If you can't wait any longer, opt for separate shipping and have everything you want to ship now on a separate order. The Toygeek Shipping Manager makes it easy!

Cancellation Policy

You can cancel preorder merchandise in your stack at any time! Instock merchandise cannot be canceled from your stack. If you have any questions on how stack works or need payment options on instock stack merchandise, contact the Toygeek Team as soon as possible, and we will work with you to create a payment plan or other option.

Convenience

Stack is easy once turned on it will appear as an option in checkout. additionally from any product page you can automatically add items to your stack without going through checkout. Once your stack is up and running, log in to My Source to easily add items to it from any preorder item page.

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